TERMS AND CONDITIONS OF THIS IS FELIZ NAVIDAD

1. GENERAL INFORMATION

These terms and conditions govern the use of the website www.thisisfeliznavidad.com.ar and the purchase of products offered on it. By accessing and using this site, the user agrees to these terms and conditions.

2. PURCHASE CONDITIONS

The products available on the site can be purchased by individuals over 18 years old or minors with authorization from their legal guardians. Purchases are subject to stock availability and payment validation.

3. PRICES AND PAYMENT METHODS

Product prices are expressed in Argentine pesos and include applicable taxes. This is Feliz Navidad accepts the following payment methods:

• Credit and debit cards.

• Bank transfers.

• Digital payment platforms available on the site.

All transactions are processed through secure payment providers. This is Feliz Navidad does not store users' financial information.

4. SHIPPING AND DELIVERY

Shipments are made through logistics companies selected by This is Feliz Navidad. Delivery times may vary depending on the recipient's location and will be informed at the time of purchase.

The user is responsible for providing the correct address and being available to receive the order. If the recipient is absent or the provided information is incorrect, any additional reshipping costs will be borne by the buyer.

5. RETURNS AND REFUNDS POLICY

Returns will only be accepted in the following cases:

• The product is defective or damaged during shipping.

• The wrong product was received.

To request a return, the user must contact us within 10 business days of receiving the product. Items must be unused and in their original packaging. This is Feliz Navidad will evaluate each case and may offer a refund or product replacement as appropriate.

Changes and Returns Policy – Territorial Limitation

Changes and returns are only available within Argentina. Under no circumstances do we offer international exchanges or returns.

6. INTELLECTUAL PROPERTY

All content on the site, including images, texts, designs, and logos, is the property of This is Feliz Navidad or its licensors and is protected by copyright laws. The reproduction, distribution, or unauthorized use of any content without prior consent is strictly prohibited.

7. USER RESPONSIBILITY

The user agrees to use the site lawfully and respectfully. The following actions are prohibited:

• Providing false or fraudulent information.

• Using the site for illegal activities.

• Attempting to access data or systems on the site without authorization.

This is Feliz Navidad reserves the right to restrict access to users who violate these conditions.

8. LIMITATION OF LIABILITY

This is Feliz Navidad will not be responsible for:

• Damages resulting from improper use of the products.

• Failures in third-party services (payment platforms, shipping, etc.).

• Errors or delivery delays caused by external events beyond the company’s control.

9. FORCE MAJEURE

This is Feliz Navidad will not be liable for failure to fulfill its obligations when caused by events beyond its control, including natural disasters, pandemics, disruptions in essential services, unforeseen technical failures, or any other force majeure events.

10. MODIFICATIONS TO THE TERMS AND CONDITIONS

This is Feliz Navidad reserves the right to modify these terms at any time. Modifications will take effect upon their publication on the website.

11. APPLICABLE LAW AND JURISDICTION

These terms are governed by the laws of the Argentine Republic. Any disputes will be resolved by the competent courts in the City of Buenos Aires.

12. CONTACT INFORMATION

For inquiries, complaints, or returns, users can contact us via our contact page: https://www.thisisfeliznavidad.com/contacto/